PENGARUH KUALITAS KEPEMIMPINAN DAN BUDAYA ORGANISASI TERHADAP KEPUASAN KERJA SERTA DAMPAKNYA TERHADAP KINERJA KARYAWAN (Studi Kasus BPJS Ketenagakerjaan Wilayah Sumbariau)

Abstract

This study aims to determine and analyze, the influence of leadership
quality and organizational culture on job satisfaction and its impact on employee
performance on employee BPJS Employment Region Sumbariau. The research
method is explanatory research, where variables are measured by numerical
scale, data collecting method using interview, with questionnaire. Data
processing using SPSS v18 software, with descriptive analysis and hypothesis
testing path analysis. The results showed that (1) the quality of leadership had a
direct and indirect effect through job satisfaction on employee performance on
employee BPJS Employment Region Sumbariau. (2) Organizational culture has
no direct effect on employee performance, but indirectly influence through job
satisfaction on employee performance. this is caused by the dimensions of
Autonomy and Entrepreneurship seen from the distribution of respondents answer
this research (3) job satisfaction has a direct effect on employee performance and
job satisfaction variables which become intervening variable in this research
mediate the quality of leadership and organizational culture, increased if the
quality of leadership and organizational culture first through job satisfaction.